How to reset the drain pump (for Zoeller and other models) (2023)

There is nothing worse than going down to your basement and feeling cold water under your feet.Yoursinkpumpkinprevents this from happening by providing space for excess groundwater to collect. Your troughpump and pool areit is usually located in the corner of your basement and will connect directly to your drainage system.

Once certainthe water level has been reachedin the basin, your pump will turn on and pump the water out of your home into the drain pipes. Without a fully functioning sump pump, water will pour into your garage and house, potentially causing extensive damage.

You will need to reset your pump from time to time. In this article, we will help explain why a reset is necessary and provide a complete guide on how to reset your sump pump.

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WhenBiVasI have toReset your pump?

Most sump pumps are designed to run with very little maintenance and you won't need to reset them often. There are usually 3 main reasons you should reset your pump:

  • Voltage or power failure
    Sump pumps are very sensitive to electrical changes and this is the most common reason you will need to reset your device.If there is a sudden outage in your area or if you knowthat it came topowerstrike, you will need to reset the pump to use it.
  • Blockages in the pump motor
    Small stones, dirt and debris can get into your pump. There is a filter to prevent them, but it can get dirty and clogged over time. If any waste gets into yourmotor,can cause overheating and will automatically shut off to prevent damage to the pump. You will need to perform a reset before you can use the pump again.
  • Blocked drain line
    Blockages in the drain and discharge lines connected to the sump pump will prevent it from working properly. This will mean that your pumpmorado more, and it can start to overheat. This can cause the pump to shut down and require a reset.

How to reset the drain pump (for Zoeller and other models) (1)

How to reset sump pump (step by step guide)

If you notice that your pump is not working properly, you will need to do thisresetto.Most pumps will have a reset button located on the outside of the pump. You can start with thisbutton and see if the pump restarts. If not, you will need to follow the steps below to get it working again.

Before you begin, make sure you have the following items:

  • Rags or old towels
  • Pressure hose (or regular hose if not)
  • A little cleaningmaterial

1. Turn off the power

For your safety, it is critical to turn off power to the sump pump before doing any work. You will be working with electronics in a wet environment, so make sure the pump is off and the power switch is off.

2.Remove the pump

Remove the cover from the pool and you should be able to see the pump inside.Carefully remove the drain pipes connected to the pump, being careful not to bend or break any of them. Some excess water will probably leak out, so be careful not to wear new clothes!

After the pump is turned off, you should lay a towel or rags on the floor and place the pump on top of them.

3.Clean the pool

Dirt and grime will collect at the bottom of the pump, so it's important to take this opportunity to clean them out. The easiest way to do this is to use a pressure hose and then use rags to clean up any remaining residue.

4.Clean the pump filter

Your pump will have a filter that needs to be cleaned periodically. This prevents debris from entering your engine and machine, so it's important to keep it running properly. You can usually remove itthe filterand wash it by handsink or reuse the pressure hose.

5.Check the drain pump

Check the internal mechanisms and external parts of the pump for clogging or damage. Small stones or other debris can block the motor, and rust on the outside can cause leaks inside the pump. Remove and clean up what you can, but you may want to call in a professional if the damage is too extensive.

6. Check your drain line

Your drains can become clogged with dirt and grime, which will affect the pump's performance. Check for visible blockages in the drain and discharge pipes, and if necessary, you can expel some water under pressure to clean them.

7.Fasten everything again

Your pump must be in a position where it can now work properly. Attach the drain lines and return the pump to its place inside the pool.

8.Reset the pump

Locate the reset button on the pump. This is usually on the outside of the device and relatively easy to find. Hold this for 5-10 seconds until it stays in, then turn the power back on. Hopefully your pump is now working again.If you don't have a reset button, just turn the device off and on, which should have the same effect.

How to reset a sump pump backup battery

Your pump is an important piece of equipment in your homeand essential for preventing groundwater intrusion. Most modern models have a backup battery so they can continue to work in the event of a power outage. However, the battery also needs to be reset from time to time to keep the pump running.

There are two main reasons you will need to reset your sump pump battery:

Bad battery

Your battery may be defective or may have low battery fluid, preventing it from providing adequate power.

Loose cables

Cables around your batterymaybe it got loose at some point. If this iscase,you will need to tighten them for it to work.

In almost every onesump pump, the device will beep if there is a problem. This is usually a sign to check the battery and replace it; you will need to follow these steps:

  • 1

    Check your pump
    Follow the steps above to clean the pump and check for debris. You will need to make sure everything is in working order before reseating the battery.
  • 2

    Check the battery
    Open the battery itself and look for loose wires or debris that could affect operation.
  • 3

    Reinstall the battery
    Locate the reset or test button on the outside of the pump. Press and hold it for 5-10 seconds until it stays inside. Then turn on the device again and check if the battery provides enough energy to operate the pump.
  • 4

    Replace the battery
    If your pump is still not working, it probably means that the batteries have gone bad and you will need to replace them as soon as possible.

How to reset the pump alarm

Your pump has an alarm that will sound if the water level is lowbecomestoo high.This generally means that there is a problem with the pump and it is not pumping out the excess water as it should. There are several reasons why this happens:

Power problem

If there is not enough power to reachsump pump, it will stop its operation and activate the alarm when the water rises.This can be caused by the circuit or the outlet itself.

The sump pump is not working

Your pump has stopped working for some reason and is not releasing water. This is why the alarm is activated because the water level has risen too high. You will need to reset your device to get it working again.

  • 1

    Check the trough
    The first thing you should do is check the sump. If the alarm goes off, then the water should be in the top 6 inches of the pool. Do not turn off the power until you confirm that the alarm is going off for the right reasons.
  • 2

    Press the button to cancel the alarm
    Begin by pressing the alarm reset button, usually found on the electronic control panel. If this doesn't work right away, wait a few minutes and try again. You should not press this button more than 3 times before proceeding to the next step.
  • 3

    Check out the Breaker
    If the pump is not on, you should start by checking the circuit breaker. Make sure it's on, if not, you should do all the steps to reset the pump.
  • 4

    Check out the Outlet
    If your switch is not the problem, you need to check the outlet. Try plugging another device into the outlet your pump is connected to and see if it works. If it doesn't, that means there is an electrical problem and you'll need to call a professional to help you fix it.
  • 5

    Reset the pump
    Finally, try resetting the pump using the steps earlier in the article. This should restart the water and stop the pump alarm from sounding. If it still shuts off, you'll need to call a professional and see if they can help you.

Cancellation of popular pump models

We've given some general instructions on how to reset a sump pump, but every pump is a little different. It is important to consult the owner's manual for each brand and follow their specific instructions to avoid damaging the pump. Here are some tips for resetting popular pump models:


Zoelleris one of the industry leaders when it comes to sump pumps.Their pumps are considered to be some of the most reliable on the market, but a common problem can occur when the moving arm gets stuck in the off position. Try moving this and see if this restarts the pump.

If you need to reset the pump, you should start by using the alarm reset button on the control unit to see if that works. If not, you should try turning it off, waiting 30 seconds, and then turning it back on. This will usually work, but you can consultUser manualfor more information.


Everbiltsump pumps are also very popular in the household, and you'll find them at most local hardware stores.

If your Everbilt pump stops working, you should first check the fuse and circuit breaker.

Check for internal debris that could affect the impeller inside the pump, then turn off the device.

Leave it for 30-60 minutes and then turn it back on. This should solve the problem, but more information can be found atUser manual.

How to reset the drain pump (for Zoeller and other models) (2)

People also ask (FAQ)

Will disconnecting the pump reset?

Yes, in most cases if you turn the sump pump off, leave it for a few hours, then turn it back on, it will resetdevice.

How will you know if your sump pump is not working?

The easiest way to tell if the sump pump is not working is that the water level will rise in the pool. Your pump alarm will start sounding when the water level comes within 6 inches of the top and give you an indication that your pump is not working properly.

How often do sump pumps need to be reset?

Your pump will only need to be reset if it stops working. Resetting too often will cause problems, so only do this when there is a problem with the pump. You willAlmost alwaysyou must reset it after any power outage or electrical shock.

How do I get my sump pump to workandn?

To check that your sump pump is working properly, you can fill the container with water until the float rises. This should activate the pump to drain the water from your home. If it doesn't start, it means there is a problem with the device.


Your pump is one of the most important appliances in your home, especially if you live inwet areawith a lot of excess groundwater.You need to maintain it properly if you want to prevent water from leaking into your basement and if there is a problem withpumpkin,you will probably need to reset it. We hope this guide has helped explain when and how to reset your sump pump so you can get it working properly again as soon as possible.


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